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Analytic Solver / Data Mining Tabs Missing from Excel Ribbon

Comments

9 comments

  • Vivek Vardhan

    thank u

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  • Amit Srivastava

    I am getting this message on executing this command on DOS Prompt: regsvr32.exe rspaddin.xll

     

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  • Alicia Wang

    No, it doesn't make sense. The pop up message shows the error to load .xll

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  • Brandon Takahashi

    Alicia Wang,

     

    That message means that the command line prompt you are running is not in administrator mode, as Admin is required to register dll's with the regsvr32.exe command.

     

    Open a command prompt with administrator privileges - click the Start Button (bottom left of your screen) and in the search dialog box type in cmd, the top option from there should be Command Prompt. Right click this and select Run as Administrator.

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  • Brandon Takahashi

    Hi Amit,

     

    I've created a ticket for you in our Zendesk ticket system to address this further.

     

    If you do not see a response starting the ticket in your inbox or junk mail folder please send us an email to support@solver.com.

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  • LIndsay LYL

    still doesn't work...

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  • LIndsay LYL

    I have done all steps but still do not see the ribbon

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  • Brandon Takahashi

    Lindsay,

     

    Sorry for the delay in the response, have you started a ticket with our support team yet? If not, please email us at support@solver.com and let them know how far into the steps you've tested so we may proceed with a deeper dive into what may be going on.

     

    Thank you,

    Brandon T.

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  • srinivas.kappari

    thank you for the info

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